IKEA promotion - 09.09.2021 - 31.12.2022 - page 34 *

Services and guarantees Our broad service offer gives you the freedom to choose not only the products that suit you but also decide how much you want to do yourself and how much you want us to do for you. On this page you'll find the different services that we can offer to help and support you. Wardrobe planning and consultation Even on big projects, the little things matter. Discuss your ideas with our te. professionals and we'll help nail them down in Delivery Whether you're shopping in store or online, Assembly All of our products are designed to be assembled you, but we're more than happy to all together. n of design atter how the purchase, we can do put it no the heavy lifting and bring it to your preferred location, at a time that suits you. detail. We help you with inspiration and functional solutions for everything, from the placement of wardrobes and storage to lighting. You can book the service for anything from a single piece to all of your storage furniture. We take away the packaging and dispose of it in an environmentally friendly way. If you prefer, we measure the room and check everything, from the placement of windows, doors, and power sockets to the material and condition of the walls. PAX Guarantees 10 This guarantee applies to domestic use only for clothes and shoe storage and covers defects in material and workmanship in the following components of the PAX/KOMPLEMENT wardrobes and interior organisers: • Frames Hinged doors and hinges • Dividers for frames • Sliding doors and sliding door mechanism • KOMPLEMENT interior organisers. PAX Wardrobe and KOMPLEMENT Interior organisers have a 10-year guarantee. Products not covered under this guarantee KOMPLEMENT insert for pull-out tray, KOMPLEMENT jewellery insert for pull-out tray, KOMPLEMENT divider for pull-out tray, KOMPLEMENT shoe insert, It is IKEA that determines, at its sole discretion, what constitutes an appropriate replacement. Note We reserve the right to adjust our prices accordingly to any other changes beyond our reasonable control, eg. major currency fluctuations. Although we do try to ensure that all information in the brochure is correct at the What is not covered under this guarantee? This guarantee does not apply to products that have been stored or installed incorrectly, used inappropriately, abused, misused, altered or cleaned with wrong cleaning methods or cleaning products. KOMPLEMENT drawer mat and time of printing, we apologise for any alteration to products of the range that may be made during its life. IKEA also reserves the right to correct price errors or on a while stocks last basis. Prices are subjected to change without prior notice. Please also note that some articles may vary in size and colour from shown in this brochure. KOMPLEMENT boxes. How long is this guarantee valid? The guarantee for PAX/KOMPLEMENT wardrobes and interior organisers remains in force for ten (10) years and is valid from the date of purchase. The original purchase receipt is required as proof of purchase. This guarantee does not cover normal wear and tear, cuts, scratches or damage caused by impacts or accidents. This guarantee does not apply if products has been placed outdoors or in a humid environment, for example a bathroom. What will be done to correct the problem? IKEA will examine the product and decide, at its sole discretion, if it is covered under this Even lower price This guarantee does not cover consequential or incidental damages. How do we lower our prices? When we constantly lower our costs with efficient production, transportation and storage solutions, we pass the savings on to you! That is why some products have even lower prices this year. guarantee. If considered covered, IKEA through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product. If it is covered by this guarantee, IKEA will pay the costs of repairs, spare parts, labour and travel for repair staff, that IKEA incur, provided that the product is accessible for repair without special expenditure. This does not apply to any repair work not authorized by IKEA. Replaced parts become the property of IKEA. If the item is no longer sold by IKEA, IKEA will provide an appropriate replacement. Care instructions Assemble according to the assembly instruction and secure the wardrobe frames by fixing them to a wall. Keep in mind that different wall materials require different types of wall fittings. If you are uncertain, contact your local hardware specialist. Wipe clean with a cloth damped in mild cleaner. Then wipe clean with a dry cloth. How to reach us if you need service Contact your local IKEA store. You will find the address and phone number at IKEA.sg/stores. How country, provincial and state law applies This guarantee gives you specific legal rights, and is in addition to your statutory legal rights. 34 Services and guarantees