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Services and guarantees Get help from our Interior Designers You can do it all yourself – but you don’t have to We want to make this as easy as possible for you. From delivery to removal, we’re here to help. For more information about our services, visit IKEA.sg/services or your local store. Planning & interior design If you need support with a basic planning or a complete interior design solution, discuss your ideas with our team of design professionals. We’ll help you nail them down in detail. Assembly All of our products are designed to be assembled by you, but we’re more than happy to help you put it all together. Online planning Put your creativity to work! Our easyto-use planning tools help you make your business dream come true. Check it out on IKEA.sg/planners Installation Need a little help or a lot? We ofer a range of installation options, so simply choose the service level you need, and we’ll come and get things up and running for you. Delivery Whether you’re shopping in store or online, no matter how big the purchase, we’ll do the heavy lifting and bring it to your business. Payment options We accept many payment methods, including cards and cash. And if you need a little longer to settle the bill, we can help you spread the cost. When you book a meeting with one of our interior design experts you can get help with anything from colour and materials to layouts and 3D-drawings. No matter how small or large your project, it all starts with a conversation. Return policy It’s OK to change your mind. If you’re not totally satisied with your IKEA purchase, you can return it within 365 days, together with proof of purchase, for a full refund. Guarantees Desks, tables and storages: BEKANT, BROR, GALANT, HÄLLAN, IDÅSEN, RODULF, THYGE, TOMMARYD and TROTTEN 10-Year Guarantee What is covered under this guarantee? The guarantee covers defects in materials, workmanship and function on all main parts in the BEKANT series, IDÅSEN series, TROTTEN series, GALANT storage system, RODULF desk, THYGE desk, TOMMARYD table system and HÄLLAN cabinets from the date of purchase at IKEA. Our 10-year guarantee does not apply for separate articles but for complete combinations in the same family that are correctly assembled. For example BEKANT underframe/frame needs to be completed with BEKANT desk/table top. Chairs: ALEFJÄLL, FJÄLLBERGET, FLINTAN, HATTEFJÄLL, JÄRVFJÄLLET, LIDKULLEN, LÅNGFJÄLL, MARKUS, MULLFJÄLLET and TROLLBERGET 10-Year Guarantee What is covered under this guarantee? The guarantee covers defects in material and workmanship on the following parts of the work chair: • The structural frame • Moving parts Moving parts are components with moving functions or adjustable functions. The guarantee covers the intended function for the components of the castors, gas cylinder, mechanism, armrest and back rest adjustment mechanism. What is not covered under this guarantee? The following products are not covered under the guarantee: • BEKANT screens BEKANT, BROR, GALANT, HÄLLAN, IDÅSEN, RODULF, THYGE, TOMMARYD and TROTTEN desks and storages have a 10-year guarantee. 38 Services, guarantees ALEFJÄLL, FJÄLLBERGET, FLINTAN, HATTEFJÄLL, JÄRVFJÄLLET, LIDKULLEN, LÅNGFJÄLL, MARKUS, MULLFJÄLLET and TROLLBERGET chairs have a 10-year guarantee. Need something else? Scan the QR-code with your mobile phone to ind all of our avaliable services. Let IKEA interior design service help you and your business thrive. Read more about IKEA Interior Design services at IKEA.sg/business