IKEA promotion april 2023 - page 57 *

Service Services Our broad service ofer gives you the freedom to design your own price tag by choosing not only the products that suits your budget but also deciding how much you want to do yourself and how much you want us to do for you. Below you’ll ind all the services you need to plan and by your entire kitchen – and how much each of them costs. For more details about our services, talk to a co-worker at IKEA stores or visit us at IKEA.sg Guarantee appliances Appliances have a 5-year guarantee. How long is the guarantee valid? This guarantee is valid for ive (5) years from the original date of purchase of the IKEA appliance from IKEA. LAGAN and TILLREDA appliances have a two (2) year guarantee, valid from the original date of purchase. The original sales receipt is required as proof of purchase. If service work is carried out under guarantee, this will not extend the guarantee period for the appliance, or for the new parts. What is covered under this guarantee? The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are speciied under the headline “What is not covered under this guarantee? Which appliances are covered under this guarantee? The free ive-year (5) guarantee is valid for all domestic IKEA kitchen appliances and covers defects in materials and workmanship. Delivery Whether you’re shopping in store or online, and no matter how big the purchase, we’ll do the heavy lifting and bring it to your home or business. Price: The IKEA home planner Design the METOD kitchen of your dreams in a 3D environment and get a price on every detail as well as the total kitchen. Print out your drawings and product list at home, or save to the IKEA website. At the IKEA store you can discuss your design and get lots of advice and guidance from our kitchen experts. Learn more at IKEA.sg What is not covered under this guarantee? • Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electro-chemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions. • Consumable parts including batteries and lamps. • Non-functional and decorative parts which do not afect normal use of the appliance, including any scratches and possible colour diferences. • Accidental damage caused by foreign objects or substances and cleaning or unblocking of ilters, drainage systems or soap drawers. • Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to be due to production faults. • Cases where no fault could be found during a technician’s visit. • Repairs not carried out by our appointed service providers and/or an authorised service contractual partner or where non-original parts have been used. • Repairs caused by installation which is faulty or not according to speciication. • The use of the appliance in a non-domestic environment i.e. professional use. • Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport. However, in case of IKEA delivery of the product to the customer’s delivery address, then eventual damages to the product that occurs during this delivery will be covered by IKEA, (but not under this guarantee). For claims under this last particular condition the customer should contact IKEA Customer Relation at IKEA.sg • Cost for carrying out the initial installation of the IKEA appliance. How to reach us for before buying if you need advice: If you have any questions about our appliances, please contact IKEA stores or at IKEA.sg Which appliances are not covered under this guarantee? All appliances purchased from IKEA before 1st of August 2007. For appliances named LAGAN and TILLREDA, a guarantee is valid for two years from the date of purchase. What will IKEA do to correct the problem? The designated service company will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, the designated service company through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product. Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labour and travel will be covered, provided that the appliance is accessible for repair without special expenditure. If the product is installed in a not standard built-in solution the customer has to make the product accessible before the service visit. How to reach us if you need service support after buying: Please ring the number given in the documentation that comes with the product. To make sure that we can give you the best assistance, please read the Instructions for Use carefully before contacting us. Please also have the IKEA article number for your appliance at hand before calling us. You’ll ind this 8 digit number on your receipt as well as on the rating plate of the appliance. Who will execute the service? The designated service company will provide the service through its own service operations or authorized service partner network. More information and guidance Planning and consultation Even on big projects, the little things matter. Discuss your ideas with our team of design professionals and we’ll help nail them down in detail. Checklist A guide to install a new IKEA kitchen A guide to buying IKEA appliances ® eicient as possible: IKEA kitchens ® All our appliances are developed to it perfectly in any IKEA kitchen and come equipped with a variety of useful functions to make your life easier. All of our products are energy-saving, which supports you in living a more sustainable life at home. We also have sets of appliances coordinated for style and function to help you pick those that are best for you. Remember, You’ll need to bring: Your new IKEA kitchen ® Cabinets, drawers and fronts Hob Lighting – work and ambient light from start INSTALLATION GUIDE A guide to install a new ENHET kitchen ENHET kitchen installation guide This guide provides you with tips and step-by-step instructions on how to install your kitchen on your own. to inish This guide will help you through all the steps you need to take along the way, including everything from inding your style and measuring your IKEA kitchen to plan, order and install it. Think about services, too: 56 IKEA kitchens buying guide Planning guide Installation guide In this guide you’ll ind all the kitchen products, prices, information and help you need to make your dream kitchen a reality. Pick up a copy at your local IKEA store, or lip it through online at IKEA.sg The booklet Your new IKEA kitchen is your guide to planning, measuring, ordering and installing your new IKEA kitchen. Pick it up at your local IKEA store or check it out at IKEA.sg Our kitchen installation guides gives you tips and helpful information on how to install your new IKEA kitchen correctly. You’ll ind it at your local IKEA store and at IKEA.sg 57